State Farm® Insurance Agent Scott Cantrell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Darin Pate
November 13, 2024
5
out of
5
rating by Darin Pate
"Very courteous and interested in my needs. Did an outstanding job. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sade Brunson
November 6, 2024
5
out of
5
rating by Sade Brunson
"Cassie Parks gave me the best customer service experience. She's very patient with new customers."
We responded:
"Thank you Sade. We're always excited to provide a great service experience to our customers."
Oscar Aguiar
October 29, 2024
5
out of
5
rating by Oscar Aguiar
"I worked with Cassie and she was extremely helpful and supportive of my situation. She went out of her way to get me the best possible rate."
We responded:
"Oscar, thank you for your wonderful review! I'm happy to hear that Cassie was able to assist you and provide support during your situation. It's great to know she went above and beyond to secure the best rate for you. If you have any further questions or need assistance in the future, our office is here to help. - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
Kecia Ross
October 9, 2024
5
out of
5
rating by Kecia Ross
"Cassie is just a sweetheart and fun to talk to! She got me the coverage I needed and didn’t need. 10/10 recommend. Definitely ask for Cassie!"
We responded:
"Kecia, thank you so much for your kind words! I'm happy to hear that Cassie was able to assist you with the coverage you needed. We appreciate your recommendation and are always here to help with any future needs. - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
Michael Duke
October 4, 2024
5
out of
5
rating by Michael Duke
"Cassie is AMAZING ⭐ She made my day and my insurance!"
We responded:
"Hi Michael, Cassie is indeed fantastic! I'm happy she could make your day and assist with your insurance needs. We appreciate your kind words and are always here to help with any future questions or needs. - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
Bernadette McIntosh
October 3, 2024
5
out of
5
rating by Bernadette McIntosh
"Omg Mrs. Cassie was the absolute best customer service representative I have ever spoken too. She was very friendly, knowledgeable, courteous, funny, and Extremely helpful with getting insurance for myself as well as my sister. I would 100% recommend her to anyone needing help 🤗🥰. Excellent Job 👍🏽🤝🏽👏🏽👏🏽👏🏽👏🏽👏🏽"
We responded:
"Thank you so much, Bernadette! I’m thrilled to hear about your wonderful experience with Cassie! She truly has a special way of connecting with people and making the process easy and enjoyable. We’re so glad she could help you and your sister. Your recommendation means the world to us! - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
Alan
August 29, 2024
5
out of
5
rating by Alan
"Cassie was a great help, saved money by switching to Statefarm."
We responded:
"Alan, thank you for your review! I'm glad Cassie was able to help you save money by switching to State Farm. We appreciate your feedback and are here for any future needs you may have. - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
Lawrence Jones
August 26, 2024
5
out of
5
rating by Lawrence Jones
"I was lucky enough to work with Rachel Bridges, I was immediately taken away with her energy and the way she presented herself. She made me feel comfortable and like she was very interested in helping me. In my case, I had been unable to find insurance this low while still having roadside assistance and she solved that issue entirely for me. Just wanted to say I really appreciate Rachel for her enthusiasm and hard work, I hope to continue working with you."
We responded:
"Lawrence, thank you for sharing your experience with Rachel. I'm glad she made you feel comfortable and provided the assistance you needed. It's great to know she was able to find you an affordable insurance plan with roadside assistance. We appreciate your kind words and look forward to continuing to work with you. - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
Kathy Lankford
August 22, 2024
5
out of
5
rating by Kathy Lankford
"My experience was very satisfactory. I appreciate the advice and the effort Buddy gave me. I could never have gotten through it without him. He was truly a Godsend. I am very thankful for the efficiency from all at this agency. Thank you again."
We responded:
"Kathy, thank you for your kind words. I'm glad Buddy could assist you and make the process smoother. We appreciate your recognition of our team's efficiency. If you need any further assistance, feel free to reach out. - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
Amanda Parker
August 14, 2024
5
out of
5
rating by Amanda Parker
"I worked with Cassie today and she was so kind, very informative and helpful! I would recommend her to anyone asking!"
We responded:
"Hi Amanda, Thanks for the awesome review! I'm so glad Cassie could help you out and provide such great service. We appreciate your recommendation! If you need anything else, feel free to reach out. - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
Hope Carter
July 29, 2024
5
out of
5
rating by Hope Carter
"I had the best experience with Cassie. She was so friendly and explained everything so I could understand. She worked and got me the best rate. Super friendly and personable. Thank you Cassie for such a pleasant experience and all your help."
We responded:
"Hey Hope, Thanks a bunch for your awesome review! I'm so glad to hear that Cassie made your experience so pleasant and helped you understand everything clearly. She's truly a gem on our team! If you need any more assistance or have any questions in the future, we're here for you! - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
Michelle Hatcher
July 3, 2024
5
out of
5
rating by Michelle Hatcher
"I don't like having to change insurance companies but my rates were going up way more than I cared for. I found Buddy Hassler and he worked with me and got me a rate for my auto and renters insurance that saved me more than half of what I was paying. Buddy was so helpful, very kind and patient, and answered all my questions. I wish I would have found him sooner. He made my change so easy. THANK YOU BUDDY HASSLER !!"
We responded:
"Michelle, we're grateful for your feedback regarding your recent experience with us. We understand the challenges associated with switching insurance providers, particularly when faced with significant rate increases. It's rewarding to hear that Buddy was able to assist you in securing a more affordable insurance solution for both your auto and renters policies, resulting in substantial savings. Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
Erin Martin
July 1, 2024
5
out of
5
rating by Erin Martin
"Cassie Parks was extremely attentive, responsive, and personable. She got all of our homeowner’s insurance details sorted out quickly and gave us an incredible rate on our autos. She also made it easy to compare different plans. Highly recommend her and State Farm. Thanks Cassie!"
We responded:
"Erin, I'm thrilled you had such a positive experience with Cassie! We're pleased to hear she provided attentive and responsive service, helping you with homeowner's insurance and autos. We're grateful for your recommendation and look forward to assisting you further. Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
Amber Scott
June 25, 2024
5
out of
5
rating by Amber Scott
"Cassie is great & was very helpful!"
We responded:
"Amber, I'm pleased to hear that Cassie provided you with great assistance! Our team is grateful for your positive feedback and we're happy you had a helpful experience. If you have any more insurance needs, feel free to reach out anytime! - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
Noma Numbr
June 25, 2024
5
out of
5
rating by Noma Numbr
"Buddy was great to work with and has saved me $600 a year on all of my insurance needs. He is delightful to converse with and thorough and honest. Thank you Buddy."
We responded:
"We love seeing reviews like this, Noma! Our team is very pleased to hear that Buddy provided you with thorough and honest service, saving you $600 a year on all your insurance needs. Your positive feedback is our biggest motivation and we look forward to assisting you further with your insurance requirements! - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
Lisa Wilson
June 20, 2024
5
out of
5
rating by Lisa Wilson
"Cassie was extremely helpful, knowledgeable and professional. Thank you very much!"
We responded:
"Lisa, I'm thrilled you found Cassie extremely helpful, knowledgeable, and professional! We're pleased to have provided you with top-notch service. Thank you for choosing our office for your insurance needs. We're here for you anytime you need assistance! - Scott Cantrell, State Farm Insurance Agent, Leeds, AL"
Doug Watkins
June 20, 2024
5
out of
5
rating by Doug Watkins
"I was discouraged and upset! My insurance rates were increasing every year even though I have never had a ticket or an accident! As a retired veteran, I was just along for the ride. Then I met Mrs Cassie Parks with State Farm and my insurance problems were Solved! She saved me over $800 in the first year just on my vehicles! Since that day, I have included homeowners, rental property, boat, farm equipment and All OF IT IS BETTER COVERAGE AT REDUCED COST TO ME! This young lady (Mrs Parks) is phenomenal as she never missed a single detail on anything I said! She is absolutely the Best in the business. In my 60 years of having insurance, never have I met anyone in the business that is more concerned for her customer than Mrs Carrie Parks! Thank you! Haywood (Doug) Watkins Enterprise, Al"
We responded:
"Doug, your enthusiastic review truly brightened our day! We're thrilled to have provided you with exceptional service and saved you money across multiple insurance policies. Cassie is indeed a remarkable asset to our team, and we're grateful for your kind words. Please don't hesitate to reach out for any future insurance needs or questions. - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
Jimmy Lambert
June 10, 2024
5
out of
5
rating by Jimmy Lambert
"Cassie Parks was amazing! Very friendly and helpful above and beyond. Best experience I've had in a long time."
We responded:
"Jimmy, I'm thrilled you had an amazing experience with Cassie! Her friendly and helpful service truly goes above and beyond. We're pleased to have provided you with the best experience in a long time. If you ever need assistance in the future, our office is here for you! - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
Jonathan Taylor
June 6, 2024
5
out of
5
rating by Jonathan Taylor
"I have never had a better experience dealing with insurance! Buddy Hassler was absolutely amazing! He explained everything very well in full detail and got me the best and cheapest coverage. Finally got an insurance company that cares!"
We responded:
"Jonathan, your fantastic review truly brightened our day! I'm thrilled to hear that Buddy provided you with amazing service, explained everything thoroughly, and found you the best coverage. We're grateful for your kind words and look forward to assisting you with all your insurance needs in the future! - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
Krystal Goble (KRYS)
May 17, 2024
5
out of
5
rating by Krystal Goble (KRYS)
"I am new to the state and Cassie treated me better than the company I have been with for over a decade. She was kind and polite. Worked with me to get the coverage I wanted. Wonderful to work with. Got me covered all within my work break. WONDERFUL. Thank you Cassie."
We responded:
"Krystal, I am pleased to hear that Cassie provided you with exceptional service and tailored coverage to meet your needs efficiently. We are grateful for your positive feedback and look forward to assisting you with any future insurance requirements. Thank you for choosing our office! - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
Arthur Davis
April 25, 2024
5
out of
5
rating by Arthur Davis
"Cassie took time to answer all of our questions and, made the entire transition seamless. We recommend 10/10 for her effort."
We responded:
"We are so happy to hear this, Arthur! We are thrilled that Cassie took care of you and ensured you felt like your questions were answered, and that it was all seamless! We are always looking for opportunities to take care of our clients, so please come see us if you need anything! We are always here for you! - Scott Cantrell - State Farm Insurance Agent | Leeds, AL"
Brittain Mitchell
April 11, 2024
5
out of
5
rating by Brittain Mitchell
"The ladies in this office were absolutely amazing! Some of the kindest, most personable two ladies that you could possibly imagine. They've done their homework and they know what they're doing and they know what they're talking about. Insurance can be quite confusing and it's always good to have a partner who knows the ins and outs of this complex thing Let's face it, we all need insurance! Whether it's car insurance whether it's homeowners insurance whether it's renters insurance whether it's boating insurance whether it's motorcycle insurance whether it's doordash folks in kind of insurance that they need for that type of business, these people got what you need and they got the knowledge to talk to you about it, in a way that you can easily understand it! This office is the one in Moody / Leeds They've got offices all over! They can meet your needs, exactly where you're standing, and help you along the process of this confusing thing because, you don't want it and don't want to pay for it until you need it and then when you need it if you don't have it, you're going to wish you had! Go by and let these ladies sort out the confusing, yet must have insurance! You know, it don't cost you a single dollar and it only takes about 5 minutes to get you a quote! Now that's absolutely free and, if you can save $100 why wouldn't you go try it in the first place. Just try it, call him, get a quote, It Don't hurt nothing! If it does hurt, at least you'll have insurance when you get off the phone with them (see what I did there) ;)"
We responded:
"Brittain, we are overjoyed to receive such amazing feedback about your experience with our office! Hearing that our team members were able to provide you with excellent service and help you navigate the complexities of insurance brings us great joy. We appreciate your kind words and recognition of the hard work and dedication our team puts into serving our clients. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way! - Scott Cantrell - State Farm Insurance Agent"
Michael Stettner
April 4, 2024
5
out of
5
rating by Michael Stettner
"Mr. Scott Cantrell made my decision to change insurance a breeze. My current insurance just went up recently and I was looking to make a change. Not only was Scott Cantrell very knowledgeable and kind, no he checked for many ways to try to help me and to save some money. Thank you Mr. Scott Cantrell for your time and patience !""
We responded:
"Michael Stettner, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! I'm delighted to hear that I could assist you in finding the right insurance coverage while saving you money. Providing exceptional service and helping you navigate your insurance needs is always my priority. I appreciate your kind words and look forward to assisting you in the future! Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
Misty
April 4, 2024
5
out of
5
rating by Misty
"Ms. Cassie was AMAZING!!! Super sweet and listened to all of my concerns. Lovely person to speak to!!"
We responded:
"Misty, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! At our office, ensuring outstanding insurance options for our policyholders is our primary focus, and we're delighted that you had a positive experience. Providing you with exceptional customer service has been a privilege, and we're excited to continue meeting your insurance needs in the future! - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
Dora James
March 19, 2024
5
out of
5
rating by Dora James
"Cassie is amazing. My insurance with my company went up recently and I was looking to make a change. Not only was Cassie very thoughtful and kind she checked for many ways to try to help me save some money. Thank you Cassie Parks for being one of a kind!"
We responded:
"Dora, assisting you in navigating through your insurance adjustments was truly gratifying! We're thrilled that our efforts in exploring various options have resulted in potential savings for you. We appreciate your feedback and look forward to continuing to serve you! - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"