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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kay Parker

Kay Parker

March 7, 2025

5  out of  5
rating by Kay Parker
"Where do I begin! I've been with this state State Farm office since 2021. Always been a pleasure to do business with them. Today I called to reinstate my insurance and my new agent Cassie Parks was amazing throughout the entire process. She worked diligently to get me the best quotes possible and she was absolutely a pleasure to speak with. Thank you so much for taking time to find me the best quotes."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Timothy Allison

February 27, 2025

5  out of  5
rating by Timothy Allison
"Autumn is AWESOME! I had a great experience working with her to meet my specific insurance needs. She was very kind, knowledgeable, and outgoing. I will definitely be doing business with her again!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Theresa Miranda

February 26, 2025

5  out of  5
rating by Theresa Miranda
"Cassie Parks was absolutely wonderful and walked me step by step through changing my insurance. She offered options with no pressure and I ended up with better coverage at a more affordable price. So refreshing to find someone who provides excellent customer service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jennifer Haggard

February 26, 2025

5  out of  5
rating by Jennifer Haggard
"Laura dealt with my scattered brain during divorce, work change, life change and buying getting insurance on my 16 year old new driver all at the same time-with much patience and grace!! She spent a considerable amount of time trying to be sure to get the best rate for me, while getting me the coverage I needed! Highly recommend!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mil Stringfellow

February 19, 2025

5  out of  5
rating by Mil Stringfellow
"It was great working Lara. A very easy process of getting homeowners insurance. I would very much recommend this insurance Agency."
We responded:
"Thank you Mil for the great review. We appreciate the opportunity to help you with your insurance needs."
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S. Sasi

February 13, 2025

5  out of  5
rating by S. Sasi
"Been with SF-Alabama for years via their Gardendale office, they have great, professional, helpful staff that patiently walk you thru the process. Cassie in particular is excellent! Definitely recommend these guys for your auto insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amanda Lacy

January 28, 2025

5  out of  5
rating by Amanda Lacy
"Laura C. Was very helpful and got things done quickly with great price"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mason McGlaughn

January 27, 2025

5  out of  5
rating by Mason McGlaughn
"Cassie was amazing to work with! She was super friendly and helpful. As a first time auto insurance customer, she was great at answering any and all questions that I had. Made the process 100x easier than I thought it would be. I would highly recommend this agency and more specifically Cassie to anyone!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lee Parson

January 27, 2025

5  out of  5
rating by Lee Parson
"MsCassie was awesome! So patient and understood everything I needed and accommodated! Excellent agent and I consider a new friend! Love the affordable rates she was able to offer! Forever a State Farm family!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Chrisandra Fuller

January 7, 2025

5  out of  5
rating by Chrisandra Fuller
"Ms.Cassie Parks, was such a helpful & sweet & great customer service representative to talk with & to help me with my insurance finds! She literally made my day! Thank you so much Ms. Cassie! She deserves all the rewards!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Emily Minix

December 6, 2024

5  out of  5
rating by Emily Minix
"Cassie parks was 5/5! From the way she spoke in such a friendly welcoming manner, and went way out of her way to ensure I was getting the best quote possible! I’ve stayed away from State Farm for the longest because of their rude staff and extremely expensive rates, but Cassie proved to me that this company is much more and I’m a proud State Farm member just because of her care!! Cannot recommend her enough!!!!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mary Armstrong

November 26, 2024

5  out of  5
rating by Mary Armstrong
"We have been with State Farm for several years with just our auto and small life policy. After a not so great experience with our homeowners. I started talking with Savannah Moxley about switching to SF for our homeowners as well. To say she went above and beyond for me is an absolute understatement. It took more months than I care to remember getting everything settled so that I was comfortable making the switch. And right there waiting for me was Savannah. She made it happen for us. We got far better coverage for just pennies more and all I had to do was make a phone call. She took care of everything. Give her a call and let her go to work for you. Thank you Savannah for everything!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Koisa Woodard

November 21, 2024

5  out of  5
rating by Koisa Woodard
"If you are looking for an excellent insurance agent I highly recommend Cassie she is awesome at what she does and will absolutely get you the best rates. I spent all day on the phone with several different insurance agents and none of them came close to the quote I received from Cassie she absolutely made my day please go see her if you need insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jasz Monique

Jasz Monique

November 21, 2024

5  out of  5
rating by Jasz Monique
"Ms.Cassie Parks was a sweet heart! She was very relatable and understood exactly what we were looking for that was very affordable! I’m so glad we decided to go with State Farm, way better than paying $600 a month for insurance! We are a forever family with State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Darin Pate

November 13, 2024

5  out of  5
rating by Darin Pate
"Very courteous and interested in my needs. Did an outstanding job. Thank you!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sade Brunson

November 6, 2024

5  out of  5
rating by Sade Brunson
"Cassie Parks gave me the best customer service experience. She's very patient with new customers."
We responded:
"Thank you Sade. We're always excited to provide a great service experience to our customers."
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Oscar Aguiar

October 29, 2024

5  out of  5
rating by Oscar Aguiar
"I worked with Cassie and she was extremely helpful and supportive of my situation. She went out of her way to get me the best possible rate."
We responded:
"Oscar, thank you for your wonderful review! I'm happy to hear that Cassie was able to assist you and provide support during your situation. It's great to know she went above and beyond to secure the best rate for you. If you have any further questions or need assistance in the future, our office is here to help. - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
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Jade McGhee

October 9, 2024

5  out of  5
rating by Jade McGhee
"Cassie is just a sweetheart and fun to talk to! She got me the coverage I needed and didn’t need. 10/10 recommend. Definitely ask for Cassie!"
We responded:
"Kecia, thank you so much for your kind words! I'm happy to hear that Cassie was able to assist you with the coverage you needed. We appreciate your recommendation and are always here to help with any future needs. - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
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Michael Duke

October 4, 2024

5  out of  5
rating by Michael Duke
"Cassie is AMAZING ⭐ She made my day and my insurance!"
We responded:
"Hi Michael, Cassie is indeed fantastic! I'm happy she could make your day and assist with your insurance needs. We appreciate your kind words and are always here to help with any future questions or needs. - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
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Bernadette McIntosh

October 3, 2024

5  out of  5
rating by Bernadette McIntosh
"Omg Mrs. Cassie was the absolute best customer service representative I have ever spoken too. She was very friendly, knowledgeable, courteous, funny, and Extremely helpful with getting insurance for myself as well as my sister. I would 100% recommend her to anyone needing help 🤗🥰. Excellent Job 👍🏽🤝🏽👏🏽👏🏽👏🏽👏🏽👏🏽"
We responded:
"Thank you so much, Bernadette! I’m thrilled to hear about your wonderful experience with Cassie! She truly has a special way of connecting with people and making the process easy and enjoyable. We’re so glad she could help you and your sister. Your recommendation means the world to us! - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
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Alan

August 29, 2024

5  out of  5
rating by Alan
"Cassie was a great help, saved money by switching to Statefarm."
We responded:
"Alan, thank you for your review! I'm glad Cassie was able to help you save money by switching to State Farm. We appreciate your feedback and are here for any future needs you may have. - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
Profile photo of Lawrence Jones

Lawrence Jones

August 26, 2024

5  out of  5
rating by Lawrence Jones
"I was lucky enough to work with Rachel Bridges, I was immediately taken away with her energy and the way she presented herself. She made me feel comfortable and like she was very interested in helping me. In my case, I had been unable to find insurance this low while still having roadside assistance and she solved that issue entirely for me. Just wanted to say I really appreciate Rachel for her enthusiasm and hard work, I hope to continue working with you."
We responded:
"Lawrence, thank you for sharing your experience with Rachel. I'm glad she made you feel comfortable and provided the assistance you needed. It's great to know she was able to find you an affordable insurance plan with roadside assistance. We appreciate your kind words and look forward to continuing to work with you. - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
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Kathy Lankford

August 22, 2024

5  out of  5
rating by Kathy Lankford
"My experience was very satisfactory. I appreciate the advice and the effort Buddy gave me. I could never have gotten through it without him. He was truly a Godsend. I am very thankful for the efficiency from all at this agency. Thank you again."
We responded:
"Kathy, thank you for your kind words. I'm glad Buddy could assist you and make the process smoother. We appreciate your recognition of our team's efficiency. If you need any further assistance, feel free to reach out. - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
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Amanda Parker

August 14, 2024

5  out of  5
rating by Amanda Parker
"I worked with Cassie today and she was so kind, very informative and helpful! I would recommend her to anyone asking!"
We responded:
"Hi Amanda, Thanks for the awesome review! I'm so glad Cassie could help you out and provide such great service. We appreciate your recommendation! If you need anything else, feel free to reach out. - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"
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Hope Carter

July 29, 2024

5  out of  5
rating by Hope Carter
"I had the best experience with Cassie. She was so friendly and explained everything so I could understand. She worked and got me the best rate. Super friendly and personable. Thank you Cassie for such a pleasant experience and all your help."
We responded:
"Hey Hope, Thanks a bunch for your awesome review! I'm so glad to hear that Cassie made your experience so pleasant and helped you understand everything clearly. She's truly a gem on our team! If you need any more assistance or have any questions in the future, we're here for you! - Scott Cantrell - State Farm Insurance Agent, Leeds, AL"