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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Patricia DeWeese

September 12, 2023

5  out of  5 rating by Patricia DeWeese
"Buddy Hassler was very helpful for my specific needs. He explained everything regarding coverage and gave me the best rates of anyone. Thanks Buddy."

Tasha LaShay

September 6, 2023

5  out of  5 rating by Tasha LaShay
"Cassie was wonderful! She listened to what we needed and didn't try to push anything on us. She gave us plenty of time and helped us save almost $100/ month on just auto insurance."

Michael Greene

August 29, 2023

5  out of  5 rating by Michael Greene
"My agent, Cassie has been absolutely the best! She has been very patient with me and cheerfully answered all the myriad of questions I've had about all the options on both my auto and home policies. I'm sure she's tired of me asking so many questions, so I greatly appreciate all her help and guidance!! She helped me get the best policy for my needs at a great price considering the company I was coming from! A big thanks to her and the team at Scott Cantrell!!"

Gaye Griffiths

August 25, 2023

5  out of  5 rating by Gaye Griffiths
"Cassie was wonderful! So pleasant and helpful."

Jordan Mazor

August 15, 2023

5  out of  5 rating by Jordan Mazor
"Rachael was amazing! I signed up for auto insurance and she made the process easy and affordable."

Goddess Musiq

August 8, 2023

5  out of  5 rating by Goddess Musiq
"Cassie was very helpful! She got me a great deal with way more perks for the amount I was already paying with another company. I actually smiled today while talking to her and I was kind of in a funk before we got on the phone. Thanks Cassie for being awesome."

Tabitha Cantrell

July 12, 2023

5  out of  5 rating by Tabitha Cantrell
"Prompt service!! Cassie was a pleasure to deal with and answered all my questions"

Marcus

July 3, 2023

5  out of  5 rating by Marcus
"Rachel was so helpful and gave me great advice and excellent service - 5 stars for sure"

Deatricia Doss

June 27, 2023

5  out of  5 rating by Deatricia Doss
"Wonderful customer service! Cassie Parks was very helpful and I enjoyed my overall experience very much! I was also thrilled about the rates at State Farm!"

OMA HA

June 12, 2023

5  out of  5 rating by OMA HA
"My recent interaction with very professional, Cassie Parks, to purchase a policy from state farm was very pleasant and rewarding. Whether it being engagement, helpfulness or eagerness to understand present personal situation the whole conversation was geared towards making me happy, and I was happy at the end. I am satisfied with how Cassie handled my case and I would recommend her to anyone looking for car insurance. I have dealt with this location when Donny Fulmer was there and I have always been all but happy with them, no questions asked."

Amy CHAPPELL

June 8, 2023

5  out of  5 rating by Amy CHAPPELL
"Rachel went above and beyond to help me get the coverage that was very affordable.She was so patient and polite!"

Taneisha Snell

June 2, 2023

5  out of  5 rating by Taneisha Snell
"Cassie Parks was outstanding. She made sure I knew what all was included and my insurance policy and was very patient with helping me gather up all information I needed to start my new policy with the Company. Thank you Cassie so much I felt so welcomed and am now a new customer!!!"

zeida veliz

June 2, 2023

5  out of  5 rating by zeida veliz
"Cassie was great, she helped me out through the entire process and was easy to work with:) love her attitude and she was very sweet !! Will definitely recommend!"

Ronisha Coleman

May 18, 2023

5  out of  5 rating by Ronisha Coleman
"Scott Cantrell and his crew really look out for me. Everything I needed and ask for I got it and at a reasonable price. Thanks for your experience and knowledgeable of insurance. Thanks again for everything"

Amanda King

May 17, 2023

5  out of  5 rating by Amanda King
"My State Farm agent, Cassie was very helpful with the whole process of setting up my insurance. Thank you so much!"

HORACE CHATMAN

May 12, 2023

5  out of  5 rating by HORACE CHATMAN
"My recent experience with Cassie was Awesome (I give it 2 thumbs up👍👍 I'd give it more if I had more thumbs 😁). I'm a new State Farm member due to her knowledge, thoroughness, kindness & yes let's not forget saving us money 😁 (which I think is the main goal for everyone). I think the Cantrell State Farm Agency is very blessed to have Cassie as an agent to help the Agency expand."

Laurie Hawkins

May 5, 2023

5  out of  5 rating by Laurie Hawkins
"Call Tonya Jaudon at State Farm in Leeds. She is AWESOME!! She will get your request and get it handled quickly and professionally. Thank you so much Tonya!! YOU ROCK!!"

Jennifer Rollo

May 2, 2023

5  out of  5 rating by Jennifer Rollo
"Cassie was WONDERFUL!!!!! She was very polite, patient ,and understanding with the whole process. The rates are a lot cheaper also. I would recommend her, for insurance needs."

Kevin Garmon

April 28, 2023

5  out of  5 rating by Kevin Garmon
"Cassie Parks made the transition to a new policy super easy! Give her a call at the Scott Cantrell State Farm Agency if you want to save some money!"

charlie howe

April 21, 2023

5  out of  5 rating by charlie howe
"Cassie Parks was awesome very helpful and professional such a great help"

Angel Sharpton

April 19, 2023

5  out of  5 rating by Angel Sharpton
"Rachel was amazing! She made sure I understood everything on my policy and went above and beyond."

Javeon Richardson

April 14, 2023

5  out of  5 rating by Javeon Richardson
"Rachel was very helpful with getting us rental insurance quickly. She sent a text with all of the details and called us to complete everything. We Literally had insurance in less than 15 minutes! Thank you so much Rachel!"

Roger Williams

April 13, 2023

5  out of  5 rating by Roger Williams
"Hey Ms. Cassie is GREAT helped me out alot. Very thankful for her knowledge about auto insurance or any insurance. Hope She sees this thanks again.😎"

Stephanie Patterson

April 12, 2023

5  out of  5 rating by Stephanie Patterson
"I had a very pleasant experience working with Rachel! She is very nice, professional and efficient! I actually was just shopping around, but she put a stop to that and handled my concerns and questions with ease. The entire process was smooth. Thank you and I'm happy to be a part of this State Farm family."

Ruth Ann Herron Anderson

March 9, 2023

5  out of  5 rating by Ruth Ann Herron Anderson
"Rachel was VERY professional and thorough, answering every question (sometimes twice, I'm forgetful). What absolutely SOLD me on the policy had less to do with the price than the compassion and kindness that Rachel showed us during the rather lengthy conversation. I look forward to dealing with Scott Cantrell, but to be honest I was shocked to hear that Rachel was not going to be our agent. I would see that in her near future. Thank you for taking the time to read this. God bless you and yours 🙏"